Colorado Timberline

Blank Goods - Frequently Asked Questions

Can I track my orders online?: Yes!!! Login to your account and click Invoices at the top.
Can I add to the order I just placed?: No, once an order has been submitted, items may not be added to the order. You may enter another order. Multiple orders will not ship together.
What product items are on back order?: Back order arrival dates are listed in the order matrix. To view the order matrix, log into the blank goods website and navigating to the product.
What is the price of the products?: Prices for blank goods will display after logging into the web site.
What is the weight of the SJF (365 g) AND HJF (440 g): 365 GRAMS IS 13.5 oz; 440 GRAMS IS 15.5 oz
What do you have in inventory?: Inventory quantities and back order arrival dates will display after logging into the blank goods web site.
How do I set up a new account?: Go to http://ColoradoTimberLine.com and navigate to the "forms" button. Print out either the New Account form for credit card or the Credit Application for terms. Credit card accounts will take 24 hours and terms can take longer depending on how long it takes their credit references to get back to us.
What is my blank goods login?: Go to http://Coloradotimberline.com and select the "order blank products" button. On the log in page, select the "Forgot my password", enter your email and your user name and password will be emailed to you.
How much will shipping cost me?: The exact amount is not known until the order is shipped. You can estimate the freight by going to UPS.com
What is your production time?: Printed: 3-5 business days after approval. Subject to change; Embroidery: 7 business days after approval (add 2 days for digitizing) Subject to change
Why do we have a handling fee for printed goods?: All printed orders must be submitted through our new design tool.; If you request Colorado Timber Line to submit your orders, there will be a handling fee.; $10.00 handling fee for 1-25; $15.00 handling fee for 26 up; Variable data; $25.00 1-25; $50.00 26 up
Can you change how my order is shipping once it is shipped with UPS?: You cannot change the ship method once it is shipped.
What credit cards do we accept?: Visa; MasterCard; American Express; No Discover
Can I get a discount to get ATB or SPB without the strap?: No, and we charge .25/each to remove the strap.
How soon can I pick up my will call order?: Please allow 4 business hours for the warehouse to process.
What products do you carry in TALLS?: MSJ black & navy; HWJ spice & navy; CWJ spice & navy; WSG black & navy; SPF black & navy; SVF black & navy; SJF black & navy; PGM black & navy; PQ5 black, white & navy; BCP black, white & navy; PQL black & navy
What color strip on the color does the PPM, PKL, PGM & PTL have?: Black